Gift Card
Guests, Trepat
Gift card, valid both for our gallery in Empordà and the online store. Printed in Kraft paper, is wrapped in a high-quality white hand-made thick paper made out of recycled cotton fibres.
The serial number is what gives validity to the document, and this token can be exchanged in our Púbol gallery or at the online store. The gift card shows the value of the token, as well as the date. The expiration date is one year from the date of purchase.
In case you want us to ship it to the gift’s recipient, please indicate it in the “Additional information” at checkout, with the name, address and the message or dedication you want to be written in the card.
It’s valid both for pieces as well as for private art experiences.
VALID – 1 YEAR
Price range: 50,00 € through 500,00 €
Delivery
Shipments are made on working days, and within 3 days after receiving payment.
If the piece does not arrive in good condition, we must be notified within a maximum of 2 days from receipt of the package by email info@caterinaroma.com. It is essential that you send us photographs of both the garment and the packaging, and keep everything until the resolution of the return with the insurance company. The amount will be refunded within a maximum of 5 working days.
Exchanges and Returns
Changes and returns are accepted up to a maximum of 7 days after receiving the piece.
Shipping costs in case of exchange or return will be borne by the customer.
Cancellations are not accepted once the shipment has been made.
How to return a purchase
If for any reason you wish to return a purchase, please contact us at info@caterinaroma.com
Please pack the piece carefully, using the same packaging with which you received it, arrange for safe shipping and let us know the tracking number of the package. We recommend contracting the shipment through www.packlink.es. Once the items are received in perfect condition, the purchase amount will be refunded. In no case will the amount related to the shipping costs be returned. Nor can we be held responsible for the loss or breakage of the pieces sent back. However, we undertake to carry out all the necessary procedures so that the insurance returns the amount, if applicable.
Payment methods
Credit card. For alternative payment methods, contact us at info@caterinaroma.com
